PodHub ServicesHow Agentic AI Is Transforming Patient Access and Care Navigation with Alex Zoller
What if getting healthcare felt as simple as sending a message? In this episode of AIBiz, we explore how AI is quietly reshaping one of the most frustrating parts of care—access.
This conversation is for anyone who has ever delayed care, felt overwhelmed navigating providers, or wondered how technology can truly support human wellbeing. Alex Zoller shares how agentic AI is moving beyond information into action—helping patients find, match, and schedule care seamlessly, reducing friction and missed treatments.
About the Guest:
Alex Zoller is the co-founder and CEO of Patient Genie, focused on improving patient access through AI-driven coordination. He previously built and exited a telehealth company and brings both personal and professional insight into healthcare gaps.
Episode Chapters:
00:00 – Introduction to AI in healthcare
04:10 – The personal story behind the mission
09:30 – What people misunderstand about AI
14:20 – What makes agentic AI different
19:05 – Why patients struggle to access care
24:40 – How AI simplifies the patient journey
29:10 – Trust, risks, and the future of care
Key Takeaways:
- Most healthcare delays happen before treatment even begins
- Agentic AI moves from suggestion to real-world execution
- Patient burnout is as real as provider burnout
- Simplicity in access can prevent serious health outcomes
- Trust in AI comes from validation, not just innovation
How to Connect With the Guest:
Visit Patient Genie’s website or connect with Alex Zoller on LinkedIn
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